AI Phone Receptionist

A dental practice in Durham Region was losing evening callers to voicemail. Now the phone rings three times, and if nobody picks up, an agent does — taking the reason for the visit, the days that work, and the callback number.

It says what it is in the first sentence. Nobody is tricked into thinking they reached a person.

By morning the front desk has a summary with the personal details already stripped out. Nobody at the practice learned a new system, and the agent moves to a second clinic by editing a config file rather than reopening the codebase.